Refund Policy

Refund Policy

We offer a 5-day exchange/return window from the date of delivery. To start a request, email us at purelygrown.shop@gmail.com.

Returns & Exchanges

Eligibility: Product must be unused, sealed, in original packaging, and accompanied by the invoice at pickup.
Valid Reasons: Damaged item, broken seal at delivery, or expired product.
Timeline: Replacements arrive within 3–5 days after we pick up the original item.
Delivery Issues: Report any missing or wrong delivery updates within 48 hours.

📞 Quality Issues? Call +91 7989582252 or email purelygrown.shop@gmail.com.

Order Cancellations
Requests are accepted only before the item is shipped (entitles you to a full refund).
Purely Grown reserves the right to cancel orders due to stock issues, pricing errors, or payment red flags.

Refunds
Approved refunds go automatically to your original payment method. 
Funds typically take 5–7 business days to reflect in your account.